Today we purchased our 3rd RV from Burlington RV SUPERSTORE! We bought our first unit in 1991, and have been a part of their family since then. When I say family, I MEAN family!! The staff, from Jim Kerkman and Jeff Ferkin , the Product Specialists could not be more personable, knowledgeable, and professional! Once a customer makes the decision to purchase a unit is not the end, but rather the beginning of a true friendship with ALL THE STAFF! Andy Brezczinski, the financial manager helps navigate the all the details pertaining to purchase, paperwork, warranties etc. His warm smile, and firm handshakes show his passion for his job and the people he serves.
Leota is an AMAZING Delivery Coordinator. Her knowledge of ALL THINGS RV is only surpassed by her positive personality. The people in parts and service are always willing to go the extra mile to meet and exceed customer needs. Amy Rueter, being a personal friend for over 40 years is wonderful, and I know that she treats every client like a family friend. Mr Wegge, we have spoken briefly in past visits, and my advice to you would be KEEP DOING WHAT YOU ARE DOING!! Your business is THE PERFECT example of what customer service should be. I know by the exemplary performance of your staff at every level. Thanks for another amazing experience. We are off to making new memories in our new RV, and will happily be back, and will refer everyone to Burlington RV.