Burlington RV Review by The Clarkes April 10, 2017From purchase to delivery and service to on-the-road support, Burlington RV is superlative. You place yourself in the best hands possible when dealing with Burlington!!! We cannot praise them highly enough! We will try to describe all that they have done for us and meant to us that has made our RV experience top notch!We were referred to Salesman Jim Kerkman and what a fantastic person he was to deal with. From his expert knowledge to his high personal ethics, exceptional professional expertise, and his kind personality, he guided us to a purchase that suited our needs within a very reasonable price range with which we were comfortable. After making our purchase, he did everything that we asked so that delivery was at our convenience. Burlington has a Delivery Specialist who patiently and thoroughly oriented us to our new vehicle. Because we had some special requests, we were blessed to work with the incredible Service Manager, Theresa Wardon, who cheerily and promptly accommodated every request we made. Even more impressively, the superior support we received from Mrs. Wardon and others at Burlington when we were on the road was amazing. Unfortunately while traveling southward, we had a road incident causing damage to our RV. When we called Mrs. Wardon in the Service department at Burlington, she compassionately and expertly jumped right onto troubleshooting our problem and finding a way to get us repairs at no inconvenience to our travel schedule. Her efforts were highly successful and allowed us to continue our travel knowing that Burlington was watching out for us and that all would be taken care of in the best way possible without any worry or effort on our part. Additionally, Larry Dickerson in the Parts department worked very quickly to get the part we needed to be ordered and delivered to another RV dealer in the location to which we were traveling so it arrived before we did! Periodically Mrs. Wardon would contact us and make sure all was proceeding per plan and that we were well taken care of.On top of all this, the owner of Burlington, Tim Wegge, also became personally involved. He emailed us himself and oversaw that we were given first class service throughout our repair process.To say that we are pleased, impressed and highly recommend Burlington RV is an understatement. We did not buy one of their more expensive units, but the care from sales through service to support that we have been given is at the million-dollar level! Thank you, Burlington RV, more than we can express!!